CONNECTION QUESTIONS

This area is provided as a quick reference on how to connect to our servers (your website) using these popular products. We will not provide e-mail technical support for any of the methods listed below. We offer additional help in the form of on-line courses and one-on-one consulting which can be found in our OTHER SERVICES area.

CONNECTING TO A WEB USING MICROSOFT FRONTPAGE

Internet Matrix is FrontPage 98 - 2002 compatible. You will need to purchase a copy of FrontPage 98 or 2002 or download FrontPage Express (Use with FTP) in order to make all changes and additions to your website.

To access your website with FrontPage 98:

- Open FrontPage 98 Explorer
- Click on the MORE WEBS button
- In the URL box at the top enter the following www.[yourdomainname]
- Click on list webs
- Double click on the listing <Root Web>
- Enter [username] and [password] when prompted
- Make additions and changes as necessary

To access your website with FrontPage 2002:

- Open FrontPage 2002
- Click on FILE and then OPEN WEB
- Type in your URL in full http://www.domainname.com in the FOLDER NAME box and click on OPEN
- Enter [username] and [password] when prompted
- Make additions and changes as necessary

* If you encounter a problem with FrontPage and experience the NTLM error please call Microsoft Technical Support at (425) 635-7088 or (905) 568-3503. Support for the NTLM error is free.

CONNECTING TO A WEB USING A FTP PROGRAM  (ON REQUEST)

If you are using a different web creation software that does not support FrontPage extensions you need to use FTP to upload, download, and change your new web. Due to the many different types of FTP access programs on the Internet today giving you instructions for each one would require a book! The easiest way to connect in a PC environment is by using your web browser. You must have Windows 98 / 2000 and   Internet Explorer 5 with the Web Publishing Wizard installed to use the following connection method.

- Start up IE 5
- Click on FILE then OPEN
- In the OPEN box type in ftp://www.yourdomainname.com
- Click the OPEN AS A WEB FOLDER box on
- Click on OK
- Enter [username] and [password] when prompted
- Make additions and changes as necessary

Please keep in mind that making changes in this manner is extremely different than the FrontPage method. It is recommended for advanced webmasters only. If your new to this stick to the FrontPage way of publishing

USING EUDORA PRO TO VIEW E-MAIL

You may use any current e-mail client to receive and send mail, however, BOXEDWEBSITE.COM supports and recommends Eudora Pro.
With so many different clients available we can provide you only with this basic information. For additional information, follow the directions in your software manual. On-line courses on Eudora Pro is also available in our OTHER SERVICES area.

POP or MAIL SERVER: mail.[yourdomainname]
SMTP SERVER: mail.[yourdomainname]

E-mail Username: see [email user] in the setup document mailed to you upon account creation
** (on some older programs this will be typed at [emaillogin]@mail.[yourdomainname]

E-mail Password: see [password] in the setup document mailed to you upon account creation

Your account has been enabled with the following preset account name:

[email user]@[yourdomainname] You can use this account or the alias provided below as your RETURN E-MAIL ADDRESS.

For flexibility this e-mail account also has an alias name attached to it. An alias is another name for the same POP account. This is so you can have different looking addresses all over your website but are able to pick them all up from one e-mail account.

The alias names that are preset are:

webmaster@[yourdomainname]

You will receive mail for all of these alias accounts however your login name must be set in your e-mail program as [email user] since you are using the [email user] as your primary account name.

Mail is purged after 30 days of receipt so be sure to download (retrieve) your mail from the servers. BOXEDWEBSITE.COM recommends and supports Eudora Pro 4.1 or higher as your email client.

CONNECTING TO THE WEB-BASED LIST SERVER

GETTING STARTED FOR THE FIRST TIME:
The ALS (ADVANCED LIST SERVER SYSTEM) is a 100% web-based program. This means that ALL list functions that you will perform from configuration to sending to your list are all done through a web-browser. This makes sending and administrating your list easy, convenient, and very fast. Every possible effort has been made to allow for easy use. Any web browser will work with this software, however for best results we recommend using Microsoft Internet Explorer 4.0 and up or Netscape Navigator/Netscape Communicator 4.0 and up. AOL users can use this software as well but we recommend you have the most recent version of the AOL software installed for more reliable use.


ACCESSING THE USER ADMINISTRATOR:
Getting to all the functions of your ALS with a web browser is very easy. Simply load up your browser and go to http://mouse.internetmatrix.com . On this page you will see a link at the top right of the screen in black and white called "login to lcs". Click on this link and a login box will pop-up. Enter the name and password that was mailed to you when we setup your account.

Click on the OK button or click your enter key and your in!

Note: The name and password are case sensitive and must be entered exactly as listed in the setup e-mail. When you login there are a few things you should do before sending. All instructions will be found on-line after you login.